FCW hosted Mr. McKean to deliver  their keynote address for the Government CIO Summit.  This Summit consisted of the United States Government's most powerful technology executives.

""John McKean's high-energy presentation was a great start to FCW's conference. His stimulating address urged our government CIO attendees to treat customers inside and outside their organizations with the care they would accord a friend. He provided them with a list of customer relationship management dos and don'ts to take back to their agencies."
Edith Holmes, President and Publisher FCW Government Technology Group, Inc.

"Thanks again for a great job at the CIO Summit.  Our attendees are still commenting on how much they enjoyed your performance."
Susan Dunk, CIO Summit Conference Chairman

"Best keynote I have ever heard"
CIO Summit Delegate